The schoolboy errors in this letter by TSB’s chairman makes you wonder how far the IT failure went
TSB is in the news today after it was announced its boss Paul Pester is to step down after seven years in charge in the wake of a major IT failure at the bank.
We wonder if the IT failure extended to basic ability to write a letter after this was the missive sent by its chairman, Richard Meddings, to the chair of the House of Commons Treasury select committee to outline the changes.
See if you can spot where it goes wrong.
TSB chairman writes to Treasury committee chair Nicky Morgan about resignation of chief exec, begins "Dear Morgan". Great start. pic.twitter.com/EPIgvmQgys
— Emily Ashton (@elashton) September 4, 2018
Well, yes, there was the Nicky/Morgan thing. But that wasn’t all.
There was this.
Sure this is genuine? Too many fonts, too much formatting, apart from the obvious…
— Matthew Young (@matt_young) September 4, 2018
It's the letter published by the Treasury Committee so I would think so..
— Emily Ashton (@elashton) September 4, 2018
And then there was this.
Setting the letter a year in the future is a nice touch too
— Aaron Bell (@AaronBell80) September 4, 2018
Oh well spotted
— Emily Ashton (@elashton) September 4, 2018
And here’s what people made of it online.
She's lucky she didn't get someone else's bank details included by mistake…
— Paul in Oxford (@Paul_in_Oxford) September 4, 2018
Wrong name, wrong date. Amazing work. https://t.co/3T45T6X7Za
— Ian Leslie (@mrianleslie) September 4, 2018
Remember Mail Merge, it's back?
— Graham Davis (@AgendaForReform) September 4, 2018
“Dear P45 …” https://t.co/J9rW2V63hv
— Andrew Adonis (@Andrew_Adonis) September 4, 2018
— Paul Curry (@cr3) September 4, 2018
To conclude …
Cripes. They really do have IT issues at @TSB
— Matthew Young (@matt_young) September 4, 2018
